Booking process

1.  Send me an email to mail@docjamieson.com
     
2.  Include your suburb/location and details about your pet in your email.

3.  I will have an email sent back to you with all of the details and costs of 
     my treatments in relation to your pet specifically

     It is important to note:  I am not a VET, therefore I cannot provide 
     you with advice that is not related to the work I perform.  If I ever 
     attend at a property and there is a problem which is not in my line 
     of expertise I will advise that you get your animal to a vet ASAP. 

3.  You then confirm with me by return email that you would like to make a 
     booking after you have read and understand all of my treatment 
     information.  

     Include your FULL residential address and PHONE NUMBER

4.  I will then phone you to arrange a time to visit your home.

5.  I will usually text or call you when I am 20 minutes away to allow for 
     traffic delays or appointments that require more attention than I    
     envisaged, meaning I sometimes run late since I wont rush with an animal.


Cost

*   Costs vary depending on your location, due to the fact that Doc operates a 
     mobile service to benefit your animals by being able to be treated in their 
     home environment and provide you with the convenience also

*   The cost quote to you in the email you receive is the same whether your 
     appointment time is on the weekend, afterhours or on public holidays

*    There will never be an added fees/charges.  There are no products sold at 
      appointments.  The price quoted is all inclusive of everything your animal 
      needs from Doc.


Docs appointment schedule / running late

I understand your time is precious, as we all lead very busy lives with time constraints and commitments.  I endeavour to strictly adhere to appointment times however working with animals does not always make this possible.   

As I am committed to providing a comprehensive service to all clients, this at times sees my appointments extending beyond predicted treatment times to cater for animals in dire need of extra help.  

I never rush appointments, although I will always do what it takes to get your animal back into top health as fast as possible.  

I recommend that you allow time for delays when scheduling your animal for an appointment/mobile visit.  

If you have unavoidable commitments either side of your appointment please phone me or email in advance to check if I am running on time to ensure your animal gets the most out of the treatment and your other commitments are not compromised.